Sewer Services Billing

Since there are no meters on sewage outflow from residences or businesses, customer bills for sewer services are calculated based on the water consumption reported to the City by West Wilson Utility District. While usage will be the same for both services, the rates differ and therefore the net billing will be different.

Customer sewer bills are prepared, printed and mailed the last working day of the month. West Wilson Utility District has multiple billing cycles within the month and a customer's sewer bill may not arrive at the same time the water bill does.

Payments Due


Payment for sewer services is due the 15th day of the month of the date of the bill. West Wilson Utility District cannot accept sewer payments and the City cannot accept water consumption payments. The 2 are different just as the suppliers of natural gas and electricity are usually different.

Summer Sprinkling Relief


The City provides relief for summer sprinkling by residential customers 6 months each year on the bills received:
  • June 1
  • July 1
  • August 1
  • September 1
  • October 1
  • November 1
This is accomplished by averaging the water consumption over the 4 months' bills received January 1, February 1, March 1 and April 1, and billing the customers for that average consumption during the relief months unless actual consumption is reported to be lower than the average. If this should occur, the customer is billed for the lesser consumption.

Sewer Problems


If sewage should backup into the customer's home or if a customer should encounter sewer odors, please call the City at 615-773-7957 (8 a.m. to 5 p.m. weekdays), 615-754-2550 (after hours) or dial 311 and select option 2.

Billing Staff


The City Sewer Billing staff is available to assist customers, please call 615-754-2554.
  1. Finance Department

    Physical Address
    2425 N Mt. Juliet Road
    Mount Juliet, TN 37122


    Directions

    Phone: 615-754-2554
    Fax: 615-754-7225

  2. Wayne Griffin

    Sewer Billing Manager
    Phone: 615-754-2554

  3. Valeria McCanless

    Sewer Billing Clerk
    Phone: 615-754-2554

  4. Amy Rooker

    Finance Administration
    Phone: 615-754-2554